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Waterloo

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For almost two decades, our Waterloo spa, located at the heart of the “technology triangle,” has been a favourite retreat, largely because of its knowledgeable, skilled and caring staff.

Guests are welcomed into a relaxing professional environment equipped with 9 treatment rooms. Included is a manicure/pedicure suite that is perfect for small groups. Remember to browse the gift boutique before you leave.

Located at the corner of Bridge & University Avenues, close to RIM park and Conestoga Mall, with ample parking. Also directly accessible by bus from University of Waterloo, Wilfred Laurier and Conestoga College.

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370 University Ave East
Waterloo, Ontario
N2K 3N2
Telephone: 519-725-9904

A valid credit card is necessary to guarantee your appointment time.

Sanctuary Waterloo

Hours of operation

Monday
9 am — 9 pm
Tuesday
9 am — 9 pm
Wednesday
9 am — 9 pm
Thursday
9 am — 9 pm
Friday
9 am — 9 pm
Saturday
9 am — 5 pm
Sunday
9 am — 5 pm
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what people say about us

Guest Testimonials

"Victoria did a fantastic job during my Luxe Pedicure. She was friendly, detail-oriented, and the service very worth the price."
AngieOneLocal
"I've always been pleased with the service, the talented staff, the intimate setting, the spa menu items. In my opinion, its my "go to" spot. The best!"
AngieOneLocal
"One of my favourite Spas in town! Love the body wraps and facials! "
MaitorshiaGoogle Reviews
"The Mahalo Massage and pedicure was absolutely fantastic! 😁 I highly recommend it to anyone who wants to relax and refresh. The Ladies are wonderful . Thank you. "
CarrieOneLocal
"I absolutely would recommend this location for their cleanliness and customer service. Had a massage booked everything online. The massage was relaxing and effective. Paid with a gift card with absolutely no hassle. A great place to give a gift card for a special friend 😊"
Tyler MGoogle Reviews
"This was my first time at the Sanctuary spa. I was greeted by the hostess and after she showed me around their place she escorted me to the very relaxing lounge. She offered me fruit-infused water while I was filling out some forms. Cindy was very professional, friendly and helpful. She didn't rush through it and left feeling pampered and refreshed. I will recommend this place to my friends."
Irma ATripAdvisor
"Simply the best! Never disappointing, if you are in need of a full-service spa, look no further. I have been a customer of theirs for years, and always look forward to my visits 😊"
Curious11410942525TripAdvisor
During a very uncertain time I found my day at Sanctuary to be very relaxing and stress free. It was very clean and social distancing was very easy. Cindy (RMT) was absolutely wonderful, she was very thoughtful and thorough and was able to help with my back/neck problems when no one else has been able to. Great experience!!
KimOneLocal
I'm always pleased with the service I get from the Sanctuary staff. They are pleasant and friendly. Of course, they really know what they're doing as well. Even in these difficult COVID days, they made the experience relaxing and safe.
DebbieOneLocal
I’ve been going to Victoria for years now! She is amazing and the environment and staff at the Waterloo Sanctuary are always pleasant! Highly recommend coming here!
Ivanna MGoogle
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Services
Whether visiting the day spa to unwind or rejuvenate,

as a regular treatment or a special indulgence, expect a fully encompassing experience that leaves you looking and feeling your best.

A Spa Gift Card from Sanctuary makes gift giving easy and guarantees a big smile every time. A gift wrapped in relaxation is always welcome. Choose a dollar amount that lets the recipent choose his or her own spa experience at any of our Sanctuary Day Spa locations.

Using state-of-the art equipment to remove unwanted hair from the face and body, laser hair removal is safe, fast and effective. A Complimentary consultation required prior to first visit. All laser procedures are conducted by highly trained laser technicians.

Take care of you. Make time to relax your body and mind, reduce muscle fatigue and restore vital energy with a therapeutic or relaxation massage.

Most of our Sanctuary facials include a relaxing hand or a scalp massage. We also provide a complimentary skin consultation and home care prescription, and finish with a mineral SPF to protect your skin on the journey home.

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