Sanctuary Day Spas announced that all locations have received fourth consecutive TripAdvisor® Certificates of Excellence. The achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients includes accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“We’re very appreciative of our guests taking the time to review us online. We understand that online reviews can expose both positive and negative experiences – these certificates are a testament to our staff who consistently ensure the highest standards and guest experiences that exceeds expectations,” said Anastasia Duench, Director of Operations.
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.