Covid Safety

Are spas open during the current reopening plan?

June 15, 2021

Due to the current regulations our spas are open for Registered Massage Therapy (RMT), in-store retail, and gift cards. We’re Open and Safe RMT Gift

Can I get a massage during the current COVID lockdown?

April 8, 2021

Recent restrictions and public health measures announced by the Ontario Government do not directly impact the ability of RMTs to provide healthcare services in Toronto,

All Sanctuary locations are open for spa visits

February 25, 2021

Unfortunately, facial services are not permitted under the current restrictions. We’re inviting you to book your appointment now. You can book online, or call the

Ontario Updates to COVID Restrictions

January 14, 2021

We are open and ready to help. Registered Massage Therapy is a regulated health service in Ontario governed by the College of Massage Therapists of

We’re Staying Open and Safe for RMT Massage

December 22, 2020

Recent restrictions and public health measures announced by the Ontario Government on December 21st do not directly impact the ability of RMTs to provide healthcare

Welcome back to your safer-than-ever Sanctuary

June 18, 2020

As we welcome you back to our spas, we’ve also ramped up our safety protocols and sanitation procedures. We want to ensure that Sanctuary continues

for your safety

Welcome back to your
safer-than-ever Sanctuary.

As we gear up to welcome you back to our spas, we’re also ramping up our safety protocols and sanitation procedures.

We want to ensure that Sanctuary continues to be the place you come for wellness and relaxation. And these days that means being able to trust that you’re in a safe environment with people who care about each other.

Here’s how we’re helping to ensure our guests and staff stay safe as we begin to move forward (and how you can help too):

What we're doing for our guests

Staff members are monitored to ensure they’re healthy to come to work.

We’re limiting the number of guests in the spa at one time to enable social distancing.

Hand sanitizer is provided at the spa entrance.

Your service providers will be wearing a mask for all services.

They will wash and sanitize their hands between services and guests.

Equipment and surfaces are disinfected between guests. As usual, we use medical-grade disinfecting cleaners and protocols.

Our common areas, including wait rooms, washrooms and reception, are regularly sanitized.

We are waiving cancellation fees for anyone cancelling for health reasons.

What we ask you to do

Fill in the online Health Disclosure Form within 24 hours of your appointment time.

Cancel your appointment if you develop symptoms of COVID-19, have come into direct contact with someone who has COVID-19, or if you have travelled internationally within the past 30 days.